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GLOBAL OUTSOURCING & WORKFORCE SOLUTIONS

Built for Global Expansion. Designed for Performance.

Our delivery model combines cultural intelligence, strong governance and performance-driven execution, enabling businesses worldwide, with active operations across Europe, Africa and India, to operate seamlessly, achieve measurable efficiency and drive sustainable, long-term growth.

Partner With NBS ➜ Explore Our Services ➜
↗
UP TO 60% COST SAVINGS

Global Reach

Delivering excellence
across continents.

Expert Teams

Skilled professionals
driving your growth.

Compliance First

Built-in quality, security
and compliance.

24

24/7 Operations

Round-the-clock support
to power your business.

Cost Efficiency

Reduce costs by up to 60%
without compromising quality.

Up to 60% Cost Optimization

Strategically engineered workforce models designed to deliver sustainable cost optimization without compromising quality or performance, all through one trusted partner.

Global Reach

Our delivery model combines cultural intelligence, strong governance and performance-driven execution, enabling businesses worldwide, with active operations across Europe, Africa and India.

24/7 Operations

Always-on native multilingual service delivery ensuring continuity, responsiveness and uninterrupted business operations all through one trusted partner.

Enterprise Governance

Compliance-driven frameworks with robust performance monitoring, transparency and enterprise-grade reporting delivered consistently.

Multilingual Service

Native multilingual capabilities designed to bridge language and cultural barriers while delivering seamless global customer experiences.

About NBS

Built for Global Expansion. Designed for Performance.

NOREVIA BUSINESS SOLUTIONS (NBS) is an India-based global services partner, headquartered in Bengaluru, Karnataka, helping international organizations scale through outsourcing, offshoring and multilingual workforce solutions.

• Our delivery model combines cultural intelligence, strong governance and performance-driven execution, enabling businesses worldwide with active operations across Europe, Africa and India to operate seamlessly, achieve measurable efficiency and drive sustainable, long-term growth.

Discover More About NBS →

Global Coverage

Multi-region & time-zone aligned teams

Up to 60%

For Experienced Team & Dedicated Support

Always-On Support

24/7 multilingual
service delivery

WHY PARTNER WITH US

NOREVIA BUSINESS SOLUTIONS (NBS)

We help global companies expand with confidence by delivering skilled talent, efficient processes and measurable results — all under one trusted partner.

Cost efficiency and business operations

COST EFFICIENCY

Reduce operating costs by 40–60% through optimized workforce models, shared infrastructure and scalable global delivery without compromising quality or control.

Global alignment and worldwide operations

GLOBAL ALIGNMENT

Culturally aligned, multilingual teams supporting clients worldwide, with strong operational presence across Europe, the Americas, Asia and Australia.

Always-on global operations

ALWAYS-ON OPERATIONS

24/7 global operational coverage ensuring business continuity, rapid responsiveness and consistent customer experience across time zones.

Governance compliance and quality assurance

GOVERNANCE &
COMPLIANCE

Enterprise-grade governance frameworks with compliance controls, KPI-driven performance tracking, transparent reporting and quality assurance.

Experienced team and dedicated support

EXPERIENCED TEAM
& DEDICATED SUPPORT

A responsive, skilled and committed team focused on your success — from onboarding to long-term partnership.

→ LET’S GROW TOGETHER
OUR CORE CAPABILITIES

Our Core Capabilities & Services

Comprehensive multilingual business solutions designed to improve operations, strengthen customer experiences and support international growth.

Digital Operations and User Account Management
01

Digital Operations & User Account Management

Streamlined Digital Operations. Better Customer Journeys.
Secure and efficient management of digital operations, accounts and workflows designed to improve accuracy, efficiency and customer satisfaction.

  • User Account Management
  • Coupon & Receipt Validation
  • Ticket & Customer Assistance
  • Campaign & Offer Management
  • Loyalty Programs
NBS Advantage: Greater efficiency. Better experiences. Stronger satisfaction.
Customer Support and Retention
02

Customer Support & Retention

Dedicated Multilingual Customer Experience
Native-speaking French, English, Spanish and other language specialists delivering personalized support across every customer interaction.

  • Account Assistance
  • Issue Resolution
  • Retention & Loyalty
NBS Advantage: Stronger relationships. Higher satisfaction. Greater loyalty.
Translation Localization and Market Adaptation
03

Translation, Localization & Market Adaptation

Connecting Businesses Across Languages & Cultures
Accurate translation and localization helping international businesses communicate naturally and effectively across global markets.

  • Translation
  • Marketing Localization
  • Multilingual Communications
  • Cultural Adaptation
NBS Advantage: Consistent brand communication across international markets.
Global Business Support and International Staffing
04

Global Business Support & International Staffing

Building Reliable International Teams
Flexible workforce solutions connecting businesses with skilled multilingual talent and dedicated operational teams.

  • International Recruitment
  • Multilingual Teams
  • Onboarding
  • Team Extension
  • Workforce Support
NBS Advantage: The right people. The right skills. The right support.
Always-On Operations
05

Always-On Operations

24/7 Business Continuity & Support
Reliable operational and customer support across time zones, ensuring continuity, responsiveness and consistent service quality.

  • 24/7 Support
  • Workflow Monitoring
  • Rapid Response
  • Escalation Management
NBS Advantage: Continuous coverage when your customers need you.
Governance and Compliance
06

Governance & Compliance

Controlled Processes. Reliable Results.
Structured governance designed to maintain quality, compliance, performance and continuous improvement.

  • Quality Control
  • KPI Monitoring
  • SLA Management
  • Compliance Oversight
NBS Advantage: Greater visibility. Stronger control. Reliable delivery.
Experienced Teams and Dedicated Support
07

Experienced Teams & Dedicated Support

Skilled Teams. Dedicated to Your Success.
Experienced professionals working as an extension of your organization, aligned with your processes, standards and objectives.

  • Skilled Teams
  • Multilingual Support
  • Training
  • Dedicated Management
NBS Advantage: A reliable team that grows with your business.
Cost-Efficient Business Solutions
08

Cost-Efficient Business Solutions

Optimize Costs. Maximize Value.
Smart outsourcing solutions designed to improve efficiency, optimize operational costs and maintain high service quality.

  • Cost Optimization
  • Flexible Teams
  • Process Efficiency
  • Scalable Solutions
NBS Advantage: Lower costs. Higher efficiency. Sustainable value.
Customer Experience and Loyalty Programs
09

Customer Experience & Loyalty Programs

Creating Customers for Life.
Seamless customer experiences and loyalty solutions designed to strengthen engagement, satisfaction and retention.

  • CX Support
  • Loyalty Programs
  • Account Management
  • Customer Retention
NBS Advantage: Stronger engagement. Greater loyalty. Higher customer value.
Contract Administrator Brand Vendor and Supplier Support
10

Contract, Brand, Vendor & Supplier Support

Reliable Business & Partner Support
Efficient administration and coordination across contracts, brands, vendors and suppliers.

  • Contract Support
  • Vendor Management
  • Brand Support
  • Documentation
NBS Advantage: Better coordination. Stronger process control.
Specialized Operational Support Services
11

Specialized Operational Support Services

Flexible Support for Specialized Processes
Tailored multilingual solutions supporting specialized customer journeys and operational processes across international markets.

  • Home Exchange — Guest & host support
  • Hotel & Flight — Booking & reservation assistance
  • Taxi & Transfers — Ride & journey support
  • Logistics & Supply Chain — Order tracking & issue resolution
NBS Advantage: Reliable operations. Faster resolution. Better customer experiences.
YOUR VISION. OUR EXPERTISE. GLOBAL SUCCESS.
TRUSTED
PARTNER
FLEXIBLE
SOLUTIONS
QUALITY
ASSURANCE
24/7
SUPPORT
GLOBAL
REACH
➤
HOW NBS WORKS

Our Global Delivery Journey

Every NBS engagement follows a clearly defined journey — from strategic discovery
to scalable global execution.

01

Discover

Deep-dive alignment on business objectives, market scope, languages, requirements and performance expectations.

02

Design

Custom delivery architecture, team structure, governance frameworks, technology alignment and cost-efficient operating models.

03

Deploy

Recruitment, onboarding, training, infrastructure setup and operational readiness for high-performance delivery.

04

Launch

Controlled go-live with structured knowledge transfer, quality validation, SLA alignment and transition governance.

05

Monitor

Continuous KPI tracking, performance dashboards, quality audits and structured review cycles.

06

Scale

Resource scaling, process optimization, automation and long-term performance improvement aligned with business growth.

FROM STRATEGY TO GLOBAL IMPACT
COST SAVINGS & PARTNERSHIP MODEL

Ready to Optimize Costs &
Scale Globally?

Build a smarter, more scalable global delivery model with NBS — combining operational efficiency, dedicated expertise and long-term partnership.

How NBS Helps You Save Up to 60%

Compared with traditional delivery models

No recruitment or hiring overhead
No infrastructure, IT or office setup costs
No HR, payroll, compliance or management burden
Optimized staffing aligned to real-time demand
One transparent, predictable monthly engagement fee
Result:

Lower fixed costs, greater operational efficiency and more predictable spending.

The NBS Partnership

01

Dedicated teams aligned exclusively to your business.

02

Shared governance, reporting and performance KPIs.

03

Flexible scaling aligned to workload and growth objectives.

04

Continuous optimization and process improvement.

NBS operates as an extension of your organization —
not a vendor, but a long-term global delivery partner.

LET'S BUILD A SMARTER GLOBAL FUTURE
LEADERSHIP

Leadership That Drives Global Confidence.

NOREVIA BUSINESS SOLUTIONS (NBS) is led by experienced professionals with expertise in global operations, multilingual service delivery, workforce solutions and governance-driven outsourcing delivering reliable, scalable and measurable results for businesses worldwide.

01
Mr. Lohore Mik

Mr. Lohore Mik

Director — Global Operations

Mr. Lohore Mik leads global operations and multilingual service delivery, focusing on operational excellence, high-performing teams and measurable results for international clients.

Core Expertise
Global Operations
Multilingual Services
Workforce Management
Outsourcing
KPI & Performance Management
02
Mrs. Rinchui Jennifer

Mrs. Rinchui Jennifer

Client Strategy & Governance

Mrs. Rinchui Jennifer leads international client strategy, outsourcing design, and governance, focusing on transparent engagement, KPI-driven execution and long-term partnership success.

Core Expertise
International Client Engagement
Outsourcing Strategy
Governance & KPI Management
03
Mrs. Koukougnon Tatiana Marie Nadege

Mrs. Koukougnon Tatiana Marie Nadége

HR & Business Development — African Region

Mrs. Koukougnon Tatiana Marie Nadége supports business development, HR coordination, and market expansion across Africa, focusing on strategic partnerships, regional growth, and long-term client relationships.

Core Expertise
African Market Development
Strategic Partnerships
HR Coordination
Stakeholder Engagement
Regional Growth
Experienced Leadership. Global Perspective. Measurable Results.
Testimonials

Client Testimonials

Igor D.
“

Igor D.

Director of Marketing

★★★★★

“For the past 5 months, NBS has worked as an extension of our team, providing reliable and professional support. We are very satisfied with their service and ongoing collaboration.”

Christine De Weerdt
“

Christine De Weerdt

Project Manager - France

★★★★★

“NBS currently supporting us with booking and loyalty card services. We are very satisfied with their responsiveness, efficiency, and ongoing support.”

STRATEGIC OUTSOURCING & GLOBAL PARTNERSHIPS

Ready to Optimize Costs & Scale Globally?

Whether you are exploring outsourcing, offshoring or multilingual workforce solutions, NOREVIA BUSINESS SOLUTIONS (NBS) delivers structured, transparent and performance-driven partnerships designed for long-term growth.

Begin with a strategic discussion. Define your objectives — NBS will architect a solution aligned with your global vision.

Global
Expertise
Skilled
Workforce
Transparent
Governance
Sustainable
Growth
Global Business

Start a Partnership Discussion

Our team respond within
24–48 business hours.

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